Privacy Policy

At TrackFit App, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services. By using TrackFit, you agree to the terms outlined here.

1. Information We Collect

We collect information necessary to provide and improve our services, including:

• Account information (name, email, contact details)
• Payment and billing data
• Usage data and session feedback
• Non-medical wellness inputs such as pain levels and session feedback (self-reported)

We do not collect medical data or provide any medical advice or diagnosis.

2. Use of Information

We use your information to:

• Create and manage user and instructor accounts
• Schedule and deliver live sessions
• Process payments and payouts
• Communicate with users for support and updates
• Improve the platform and user experience
• Ensure safety, quality, and platform integrity
• Comply with legal and regulatory requirements

Important: We do not sell your personal data.

3. Health & Wellness Data

Any health and wellness data you provide is:

• Self-reported by you
• Used solely to personalize your fitness experience
• Not considered medical data

TrackFit does not provide medical advice or diagnosis.

4. How Information Is Shared

We share information only as necessary:

• With service providers (hosting, payments, analytics) under strict confidentiality
• With instructors, only the data needed to deliver sessions
• With fleet or company administrators, only aggregated or anonymized data unless authorized
• With legal authorities when required by law

We do not sell or share your personal data with third parties unnecessarily.

5. Data Storage & Security

We take the security of your data seriously and implement:

• Industry-standard security measures
• Encryption where applicable
• Limited access controls
• Partnerships with third-party providers meeting high security standards

6. Data Retention

We retain your data only as long as necessary to:

• Support your account and services
• Fulfill legal, financial, or compliance obligations

You may request deletion of your account data at any time.

7. User Rights

Depending on your location, you may have rights including:

• Accessing your personal data
• Requesting correction or deletion
• Withdrawing consent where applicable
• Opting out of non-essential communications

We strive to comply with global privacy regulations such as GDPR and CCPA.

8. Cookies & Tracking

We use cookies and similar technologies for:

• Analytics
• Session tracking

You can disable cookies via your browser settings, but this may affect your experience.

9. Children's Privacy

TrackFit is not intended for users under 18 years old. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted on our website. Continued use of TrackFit after updates constitutes acceptance of the changes.

11. Contact Information

If you have questions or concerns about this policy, please contact us at:

Email: thetrackfitapp@gmail.com